Privacy Policy

Effective Date: 19-2-2025

At JMK MEDS (accessible at www.jmkmeds.com), your privacy is of paramount importance to us. This Privacy Policy document outlines the types of information that is collected and recorded by JMK MEDS and how we use it. By using our website, services, and/or registering an account, you consent to the collection and use of data as described in this Privacy Policy.

1. Information We Collect

We collect different types of personal information in various ways when you visit our website or use our services. This includes:

Personal Information: When you register an account, place an order, or contact us, you may provide your personal details such as name, email address, phone number, shipping address, billing address, and payment information.
Account Information: When you create an account, we collect login credentials, user preferences, and other related data to facilitate an enhanced shopping experience.
Order Information: We collect details about the products you order, along with your billing, delivery, and payment information to process your orders.
Log Data: We collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, browser version, pages of our website that you visit, the time spent on those pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device, which help us track browsing activity and preferences.
Health-related Data: For home lab test services, we collect medical data such as test results and health history, which is shared with and processed by Thyrocare, our service provider for lab tests. We ensure that your data is protected in compliance with privacy laws.

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

Processing and delivering orders
Personalizing user experience
Providing customer support
Sending order updates, promotional offers, and newsletters (with your consent)
Enhancing website functionality
Conducting market research and improving services
Managing and processing home lab tests

We do not sell, rent, or trade your personal information with third parties except in specific situations described in this policy.

3. Data Sharing and Disclosure

We may share your personal information in the following circumstances:

With Third-party Service Providers: To facilitate services such as payment processing, order delivery, and lab testing (e.g., Thyrocare), we may share necessary information with trusted third-party partners who help us deliver products and services.
For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of users.

4. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we work hard to protect your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can choose to disable cookies through your browser settings, but please note that doing so may affect the functionality of the website.

6. Your Rights and Choices

You have the following rights concerning your personal information:

Access and Correction: You can request access to the personal information we hold about you and ask for corrections or updates.
Data Deletion: You may request the deletion of your personal information subject to applicable legal obligations.
Opt-out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 18, we will take steps to remove that information.

8. Links to External Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these third-party websites.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.